Billing & Shipping Policy

Do you ship worldwide?

No. We only ship to Canada, The United Kingdom, Australia, and the USA.

 

Do you offer bulk pricing or discounts?

We offer bulk pricing on a minimal basis. Please email info@jstypography.com if you are interested in purchasing five pieces or more...

We also offer a 5% discount (up to 3 decals or signs) to registered non-profit organizations and active-duty military.  We will request a copy of appropriate forms before finalizing your order.

 

What carrier do you use for shipping?

All US orders are shipped via UPS or the USPS. International carriers may vary.  We do not take responsibility for delays caused by Customs, nor are we responsible for any additional Customs fees.

 

When will my product ship?

 Our processing time before an order will ship varies.

- Items needing to be proofread before production will ship 2-5 days after proof has been approved.  The time to prepare the proof is 1-3 days, excluding weekends.
- Items that do not need to be proofread will ship with 3-5 days, excluding weekends.
- Items that are high in detail (those are usually very Ornamental decals) will ship within 4-6 days, excluding weekends. 

 

You will receive your tracking number via the email associated with your purchase once your product ships out. For any additional questions surrounding tracking please email info@jstypography.com
 
International orders may take anywhere from 10-20 days to be delivered (depending on your location and local delivery service)
US order may take anywhere from 2-5 days to be delivered.


Can I upgrade my shipping?

Yes. However, we cannot complete the order within less time that your order will need to be printed.  We can only expedite your order once it is ready.

If you want to pay for overnight shipping, please speak with your designer or email info@jstypography.com. We ship UPS and USPS.


Which methods of payment do you accept?

We accept Visa, Mastercard, Amex, and Discover.

 

Do you charge sales tax?

We charge sales tax on all orders in New York state only; unless your organization is exempt from tax, we must charge sales tax. If you are exempt, we will need a copy of your tax-exempt form prior to finalizing your order.

 

Can you split payments?

We take full payment up front, but you are able to split the payment between two credit cards if necessary. 

 

Is shipping free?

No. Our shipping cost varies for all orders depending on your location.  Shipping costs will be presented at checkout before your make the purchase. 

 

Can I change my shipping address after I made a purchase?

Yes, please email info@jstypography.com with your order number or invoice number if you need to update your shipping address.